Your best agent's instincts, on every agent's screen.
Anzzai follows the live conversation and surfaces the response, the warning or the context the agent needs — in the second they need it.
Priya Raman
Northwind Logistics · 3rd call · Campaign: Q3 Renewals
Agent
Hi Priya, this is Arjun from Anzzai — just so you know, this call is recorded for quality.
Listening… cues appear only when they matter.
Recording disclosure detected at 00:04
Four things happen on every call — automatically.
No agent has to trigger anything. Assist runs from hello to hangup.
Hear
The conversation is transcribed live, with the customer and the agent kept apart.
Read
Intent, objections, competitor mentions, risk and sentiment shifts are detected as they happen.
Assist
A short, specific cue appears in the agent's workspace — never a wall of text mid-call.
Wrap
Notes, disposition and follow-ups are drafted automatically the moment the call ends.
What the agent actually sees.
Short, specific, explainable. Assist never drops a script in front of someone who is mid-sentence.
Objection handling
"Too expensive", "already have a vendor", "send me an email" — each gets a proven response the moment it is said.
Buying signals
Pricing questions and start-date questions are flagged so the agent moves to the next step with confidence.
Compliance cues
If a required disclosure has not been made, the agent is nudged before the call goes any further.
Customer context
Prior calls, notes, dispositions, consent and follow-ups are on screen before the line connects.
Auto documentation
Summary, disposition and next action are written for the agent to confirm — not typed from scratch.
Explainable by design
Every cue shows what triggered it. Guidance is a recommendation the agent can ignore.
Same agent. Same list. Different call.
Without assist
- The response depends on which agent picked up
- Objections get handled from memory, under pressure
- Context lives in a second tab nobody opens mid-call
- Notes get typed after the call — or not at all
- A missed disclosure is found weeks later, in a review
With Anzzai
- The proven response appears the second the objection is said
- Buying signals are flagged, not missed
- Customer history is on screen before the line connects
- Notes, disposition and follow-up are drafted at hangup
- The disclosure is prompted while the call is still live
Watch a cue fire on a live call.
We'll run a real conversation in the demo and show you exactly what the agent sees, and why it fired.
No install for agents · Works on your existing numbers